Shipping policy
Here is your complete updated Shipping Policy, ready to copy and paste:
Shipping Policy
At our store, we are committed to delivering your wellness essentials with the same care and precision that goes into every product we offer.
Processing Time
All orders are carefully processed within 1 to 3 business days of purchase confirmation. Orders placed on weekends or public holidays will begin processing on the next available business day.
Shipping Time
Once your order has been dispatched, standard delivery takes between 7 to 15 business days, depending on your location. You will receive a tracking number via email as soon as your order leaves our facility, so you can follow your package every step of the way.
Shipping Rates
We offer free standard shipping on all orders over €50. Shipping fees for orders below €50 will be calculated and displayed clearly at checkout — no hidden fees, no surprises.
International Shipping
We proudly ship worldwide. International delivery times may vary depending on destination country and local customs processing. Please note that any applicable customs duties or import taxes are the responsibility of the customer.
Order Tracking
Once your order has shipped, a tracking link will be sent directly to your registered email address. You can use this link at any time to monitor the status and location of your delivery.
Delays & Disruptions
While we always strive for timely delivery, occasional delays may occur due to high order volumes, carrier disruptions, or customs processing. We appreciate your patience and are always here to help if your order takes longer than expected.
Contact Us
If you have any questions about your order or shipment, our team is ready to assist. Reach out to us at any time and we will respond within 24 to 48 business hours.
Thank you for choosing us as part of your wellness journey. Your order is in good hands.